DOMESTIC SHIPPING
Items are carefully packaged and shipped out within three days using USPS. I will provide tracking information where possible. If you would like to arrange local pick up or international shipping please fill out the contact form.
RETURN POLICY
Unfortunately, I do not accept returns at this time unless items are damaged or defective.
PAYMENT METHOD
Accepted forms of payment: Paypal and most credit cards providers though the square terminal.
WHOLESALE INQUIRIES
If you are interested in selling my products in your shop please fill out the contact form with a description of your business, your website, and which items you are interested in carrying. I will get back to you asap with your options.
PRIVACY & SAFETY
Your privacy is of the utmost importance to me and I never share your information.
We receive, collect and store any information you enter on our website or provide us in any other way. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. We may use software tools to measure and collect session information, including page response times, length of visits, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name and email); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
We collect such Non-personal and Personal Information for the following purposes:
-
To provide and operate the Services;
-
To provide our Users with ongoing customer assistance and technical support;
-
To be able to contact our Visitors and Users with general notices and promotional messages;
-
To comply with any applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you don’t want us to process your data anymore, please contact us at tinkercraftlab@gmail.com
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.